Just venting. Why do they promise a response in 24 hours, when my ticket hasn't even been assigned to anyone after 48 hours?
Hello jrossitter, Please provide me the ticket number. Also if you want to renew the Parallels Internet Security, please do so by going through this link: http://kb.parallels.com/en/6750 Thank you.
After 4 days I finally had a response. The process continues 4 days later, since, now matter how quickly I respond, Support is apparently limited to one communication per day.
