Hello everybody, The update to vers. 10 is too expensive, and has many bugs. I'm very very angry. Windows 7 is slow and Windows 8 very slow. Unable to install parallels tools in Unbuntu 12.10 and the Linux update says 'No Internet connexion' but I can surf to the web. Machine too slow. Ticket support too complicated, spent many time on forum but no solution. For 66 swiss francs = too expensive
Hello Jean, Please submit a Support request at https://www.parallels.com/products/desktop/support/request/ , so we can assist you better with the issue which you are facing with Parallels Desktop.
I submitted a support request yesterday. The solution given don't works. I changed the version of Ubuntu (12.10) with a fresh one (13.04 LTS) the result is the same. I asked for downgrade to version 9 (with this version all was working) and I hope can be do with no problems for my Win 7 & Win 8.1 version. I wait the answer. Thank you. Best regards.
I'm a retired man 70 years old. I can't loose time with computer problems. I installed the free 'Oracle Virtual Box' and Ubuntu works perfectly. I think I loose 50 bucks with the update to Parallels v10. I try to install 4 versions of Ubuntu. I got the same problems in all versions. Firefox works (it'mean I have networks connexion) but it's unable to connect to Ubuntu servers for language update or pakckage update. Fortunately, Windows 7 and Windows 8.1 Works fine. I spent too many time with this problem. You can close this ticket. Best regards.
OK. All is solutionned, but I was obliged to install Ubuntu 14.04. This version of Ubuntu is too heavy and too slow (more slower than Windows 8.1). I decided to abandon Ubuntu on Parallels. But, my Ubuntu 12.10 woks very well and very fast on Oracle Virtual Machine. I will keep Parallels to Windows and Oracle VM for Linux. Greeting to everybody.
