usb game controller 3810

Discussion in 'Windows Virtual Machine' started by mjb972, Jan 16, 2009.

  1. mjb972

    mjb972 Bit poster

    Messages:
    1
    Since upgrading to build 3810 my logitech dual action usb controller no long responds correctly. I've had issues since upgrade to v4 with windows xp detecting usb devices I've set to the virtual machine but now the system can't properly read the button inputs. It will randomly read a button as being held down after it has been released and sometimes won't recognize a button as being pressed at all. Reverting back to build 3552 fixed all issues as a reinstall of 3810 and windows was unsuccessful in fixing the problem.
     
  2. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    It is very hard to determine situation without investigation
    1.
    Please follow steps bellow
    we have special build 3810, which allows us to debug USB related problems.
    http://download.parallels.com/suppo...lsDesktop-parallels-en_US-4.0.3810.342466.dmg
    Please download it and install and perform additional step bellow
    Set following flag under Configure -Hardware -> CPU -> System flags property.
    (Select Show advanced settings)
    Please type
    devices.usb.loglevel=3
    click OK, and start Virtual machine

    Connect USB device to VM, wait for connection till error, and submit problem report from
    Parallels Desktop - Help menu -Report a problem and write down report ID.
    2. create ticket in support and provide report ID there and reference to your thread on forum, and device model
    URL
    http://www.parallels.com/support/desktop/request/
     

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