Upgrade directly from Parallels7 to Parallels9 possible?

Discussion in 'Installation and Configuration of Parallels Desktop' started by sumoji, Apr 3, 2014.

  1. sumoji

    sumoji Bit poster

    Messages:
    1
    I have bought parallels 7 a while ago and upgrade to Maverick os. So I do not have my mac installed with parallels 7. However, I have downloaded trail version of parallels9 and would like to purchase upgrade. How does this work? on the trial version, I just purchase the upgrade key and punch in without parallels 7 being installed? or is there parallels 7 key I need to provide and have it approved so that I can upgrade to parallels 9? What is the mechanism? please let me know
     
  2. Looran@Parallels

    Looran@Parallels Parallels Support

    Messages:
    301
    Hi sumoji,

    You would need to activate Parallels Desktop 9 for Mac with the activation keys from the version 7 & 9.

    Please follow the article below to know how to activate the upgrade to Parallels Desktop 9 for Mac:

    http://kb.parallels.com/116848

    Thanks,
    Looran
     

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