Updating Ventura 13.5.2 VM to 13.6 corrupts the VM

Discussion in 'macOS Virtual Machine' started by Carbonideus, Sep 22, 2023.

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  1. Carbonideus

    Carbonideus Junior Member

    Messages:
    13
    As indicated in the title: I use Parallels under Ventura 13.6 with a VM of 13.5.2. When updating to 13.6, after the reboot, the VM hangs whiel displaying the following error message:
    Capture d’écran 2023-09-22 à 21.49.06.png
    The bug is reproducible (tried already 3 times every time with a fresh copy of 13.5.2). Any workaround known?
     
    Carbonideus, Sep 22, 2023
    #1
    MatthewR20 likes this.
  2. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    278
    Hello @Carbonideus,
    In order to proceed with further investigation, kindly provide us with the below information:
    1. Reproduce the issue.
    2. Collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply.
    Thank you!
     
    Trishna Oobeyram, Sep 24, 2023
    #2
  3. Carbonideus

    Carbonideus Junior Member

    Messages:
    13
    Here's the Id of the report you requested that I just sent you: 436807171

    Thanks for looking into the issue.
     
    Carbonideus, Sep 25, 2023
    #3
  4. Carbonideus

    Carbonideus Junior Member

    Messages:
    13
    The exact same thing happens while trying to update to 14.0 Sonoma.
     
    Carbonideus, Sep 27, 2023
    #4

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