Updating Parallels Freezes VM

Discussion in 'Installation and Configuration of Parallels Desktop' started by Lacuna, Feb 4, 2008.

  1. Lacuna

    Lacuna Bit poster

    Messages:
    4
    Hi,

    I have done 'check for updates' through my vm and it appears to have successfully downloaded the update 5584, however whenever I try to run the update my Parallels freezes up and I have to force quit it. I have so far been unsuccessful in updating to 5584 because of this. I have also tried to download the file directly from here: http://www.parallels.com/en/support/desktop/leopard/ also with no success as it takes me to a broken page in the end.

    Any suggestions?

    1. Mac OS Version - Leopard 10.5.1
    2. Parallels Build # - Currently 5582
    3. What kind of computer - MacBook Pro
    4. Total Physical RAM - 2GB 667 DDR2 SDRAM
    5. Hard Drives - Macintosh HD
    6. If you are using a BootCamp configuration or not - No
    7. Did you upgrade from a BETA - No
    8. With what Build did the problem start - Trying to update to 5584
    9. If Parallels Tools are installed - No
    10. Anything you have tried to get things working - See above notes
    11. Anything specific about your set-up you think we should know - No
     
    Last edited: Feb 4, 2008
  2. Stacey M

    Stacey M Parallels Team

    Messages:
    908
    Hello,

    please accept our sincere apologies for the inconvenience caused.
    This issue occurred due to the technical problems with our web site that are likely to be fixed within a week.
    In the meanwhile, please, try to use this link to download our latest build 5584 United States edition.

    Best regards,
    Stacey
     
  3. Lacuna

    Lacuna Bit poster

    Messages:
    4
    Thank you Stacey! Once downloading the file from that link and installing it I now have 5584 installed.
     

Share This Page