uneven scrolling and typing delay in all Microsoft programmes on my 2017 12" MacBook

Discussion in 'General Questions' started by AndrewR10, Jan 21, 2018.

  1. AndrewR10

    AndrewR10 Bit poster

    Messages:
    4
    Hi,

    this problem makes office 2016 etc almost unusable at times particularly in visio.

    i have tried numerous setting changes etc but none are successful; any help appreciated.

    Andrew.
     
    AndrewR10, Jan 21, 2018
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi @AndrewR10,
    Smooth scrolling makes working with applications more convenient and obvious, however, some applications cannot handle smooth scrolling properly. These applications cannot draw sufficiently small scroll deltas and it makes an impression if inertia. Please disable smooth scrolling if you face this behavior.
    The Parallels Tools installation enables the SmartMouse feature.

    You can configure or enable this feature in the Virtual Machine Configuration -> Hardware -> Mouse & Keyboard and check "Enable smooth scrolling" and check how it works. If the issue persists, please try the following troubleshoots:

    1. Shut down Windows virtual machine, open its configurations;
    2. Go to Hardware > Boot Order > and paste in Boot Flags box:
    devices.usb.mouse=0
     
    PaulChristopher@Parallels, Jan 26, 2018
    #2
  3. AndrewR10

    AndrewR10 Bit poster

    Messages:
    4
    Hi chris,

    tried all of that and problem still persists I am affraid?

    thanks Andrew Ruff
     
    AndrewR10, Jan 29, 2018
    #3

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