Unathorised renewal / charge

Discussion in 'Licensing and Activation' started by ArtourK, Dec 1, 2023.

  1. ArtourK

    ArtourK

    Messages:
    3
    I canceled my subscription a Year ago on 2/12/2022 . see attached email received from you and yet again Payment was taken from my bank account for yesterday for another year's subscription. please refund the subscription as as this is a mistake on your part. waiting for approval ASAP.

    Artour Kats
     

    Attached Files:

  2. ArtourK

    ArtourK

    Messages:
    3
    Cleverbridge reference number :
    433474002 for renewal received yesterday
     
  3. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    552
    Hello Artour,

    Please be informed that a refund request for the purchase has been submitted for processing.
    Furthermore, kindly note that it can take five to seven business days for refunds to show up on your account.
     

Share This Page