i paid for a Permanent Licence with you guys. i bought a new machine, downloaded Parallels, and when i went to enter the activation key, i was told "Your subscription has expired and cannot be used to activate the product. Please renew the subscription or purchase a new license." why do i need to renew a PERMANENT license? or even purchase a new one? i am also getting this error "It cannot activate the current version because it was created for older versions of Parallels Desktop." so - why did i pay for a permanent license, if i can't use it at all???
so - two days in, and still no response! what truly excellent customer service. guess it's time to switch to VMWare????
