Unable to load the Parallels driver in OS: Mojavo

Discussion in 'Installation and Configuration of Parallels Desktop' started by LRC-TracyP, Aug 5, 2021.

  1. LRC-TracyP

    LRC-TracyP Bit poster

    Messages:
    2
    July 14, Paralles said I needed to do an update, so I did. Ever since then Windows 10 says "Unable to load the Parallels drivers", support doesn't answer the phone and chat has told me the issue is escalated issue. It has been 21 days now and I still can't get in.
    I have tried to go back and load Parallels 14, 15 and get the "Unable to connect to Parallels Service". Does anyone have suggestions?
     
    LRC-TracyP, Aug 5, 2021
    #1
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    Hello, could you collect the tech report once the issue reproduced and post the report's ID here please?
     
    Maria@Parallels, Aug 5, 2021
    #2
  3. LRC-TracyP

    LRC-TracyP Bit poster

    Messages:
    2
    Technical report #377842090
     
    LRC-TracyP, Sep 1, 2021
    #3

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