Unable to active Parallels Desktop

Discussion in 'Licensing and Activation' started by ErwanQ, Aug 17, 2024.

  1. ErwanQ

    ErwanQ

    Messages:
    1
    Hi,
    I got a new macbook and I'm trying to register my licence key on it but got the following Error message : Unable to active Parallels Desktop, please verify that you have enter the activation code correctly.
    I have received the licence purchased by my company and my work email address but I have activate it with my personal email address (that I used for the trial period).
    I have realised that the registered key doesn't appear under my pivate address parallels account and so I can'r contact the support about my issue.
    Now parallels doens't work on both old and new macbook which is very annoying.
    Can someone help?
    Thanks
     

    Attached Files:

Share This Page