Unable to activate the License key on new Computer

Discussion in 'Installation and Configuration of Parallels Desktop' started by SubramanianK, Jan 31, 2016.

  1. SubramanianK

    SubramanianK Bit poster

    Messages:
    1
    Recently I upgraded my Macbook Pro and when I tried to restore from Time Machine Backup on the new machine and use the license key, I get an error saying maximum number of activations exceeded. I no longer have the old computer and it has been reset to factory settings. What is my best option right now to recover? I do have my license key.

    Regards,
    Subbu
     
    SubramanianK, Jan 31, 2016
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

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    Hi, Please check your private message and reply us.
     
    PaulChristopher@Parallels, Feb 1, 2016
    #2
  3. JasonO2

    JasonO2 Bit poster

    Messages:
    1
    I have the exact same issue. Mac OS needed to be wiped and restored from time machine backup and I am getting the exact same dialogue as described above. Please help.

    Thank you,
    Jason
     
    JasonO2, Feb 1, 2016
    #3
  4. Arunn

    Arunn Parallels Support

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    290
    Hi Jason02, Please check your private message and reply us.
     
    Arunn, Feb 1, 2016
    #4
  5. LorenzoF

    LorenzoF Bit poster

    Messages:
    1
    Same problem for me,
    cause HD problems I had to restore the time machine on a new macbook and got the same dialogue
     
    LorenzoF, Aug 3, 2016
    #5
  6. Dhana@Parallels

    Dhana@Parallels Parallels Support

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    186
    Hi LorenzoF, Please check your private message and reply us.
     
    Dhana@Parallels, Aug 4, 2016
    #6

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