Unable to activate my perpetual license (Parallels Desktop 17) - asking for guidance

Discussion in 'Licensing and Activation' started by Rodrigo12, Feb 22, 2026 at 9:45 AM.

  1. Rodrigo12

    Rodrigo12

    Messages:
    1
    Hi everyone,
    In 2022, I purchased a perpetual license for Parallels Desktop 17 for Mac (Standard Edition). It worked fine at the time.

    Recently, I reinstalled Parallels, but when trying to activate it, I get a message saying that my license key must be upgraded in order to activate the current version (Parallels Desktop 26), which requires an additional payment.

    What concerns me is that I already paid for a perpetual license, yet I'm currently unable to use the product I purchased without paying again. I understand that newer versions are released, but I assumed I would always be able to reinstall and activate version 17, which is the one I bought.

    Has anyone experienced something similar?
    Is there a way to download and activate the exact version tied to my perpetual license?

    Or is there something I might be missing?

    Any guidance would be greatly appreciated.

    Thanks in advance!
     

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