Unable to access Parallels shared folders

I´ve just installed a Windows 10 TP build 10049 VM in Parallels Desktop 10 on a new MacBook Pro running OSX Yosemite v. 10.10.3. The VM is configured with the default sharing options. I can see the shared folders like Documents, Downloads, Music, Pictures etc., but I can´t open the folders. When I click on the "Paralells Shared Folders" shortcut on the desktop, I get an "\\psf is not accesible" error. I can access the Windows folders from Finder in OSX. Hope someone can help with this.

 

Hi OleW,
Please install Parallels Tools manually as suggested at http://kb.parallels.com/en/112609 and check if the issue still persisting.

 

Thanks Ram, that fixed it.

 

Hi OleW, we are glad your issue is resolved. Feel free to reach us any time, we are here to help you.