tools won't reinstall

Discussion in 'Parallels Desktop for Mac' started by cedarhome, Apr 27, 2007.

  1. cedarhome

    cedarhome Bit poster

    Messages:
    3
    Parallels tools won't reinstall. When I boot in safe mode and regular mode I can't uninstall parallel tools because it's not in the add and remove programs list. When I try to install, both in safe and regular mode, nothing happens.

    Not sure what to do next. Can't seem to access e-mail tech support. My activation key isn't recognized.

    I'm stuck. Does anyone have any ideas?

    Thanks
     
  2. Eru Ithildur

    Eru Ithildur Forum Maven

    Messages:
    1,954
    Are they installed? If they are not in the Add/Remove Programs list they probably are not installed.

    Try getting the .iso for Parallels Tools and installing from that. (there is a thread about this somewhere)
     

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