Tools won't install

Discussion in 'Installation and Configuration of Parallels Desktop' started by Peter Rock, Sep 6, 2009.

  1. Peter Rock

    Peter Rock Bit poster

    Messages:
    9
    I was running Parallels 4.0.3846 and XP without problems. I then upgraded to OS X 10.5.8 Leopard, NOT snow leopard) by archive and install. Parallels wouldn't start up. looking at the forums it appears that "archive and install" results in problems with parallels.

    so, I downloaded 4.0.3846 from the website and reinstalled parallels. parallels now starts and windows runs but when I try to install/reinstall tools I get the following message: "unable to download the installation package".

    how do I resolve this?
    thanks,
    Pete

    OS X 10.5.8
    macbook pro 3 gb ram
     

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