I reinstalled the OS on my Mac Air (M2) and I'm trying to reinstall my Parallels subscription on it but it keeps telling me : This license key is already registered in a different account.
Same problem here. I changed my Mac to a newer version. I need to move the subscription to my new machine.
Hello, Thank you for your feedback. Please provide your invoice number so that we can verify your license information. Thanks
Hello, Thank you for your feedback. Please provide your invoice number so that we can verify your license information. Thanks
Same problem here. I want to transfer to my current license to another Mac. I need to move the subscription to my new machine. Invoice No: AKD-736109221877
Hello @KevinO13 , Thank you for the provided reference number. We sent you a private message, please check it. Best regards!
Hello @Mohamed10 , Thank you for the provided reference number. We sent you a private message, please check it. Best regards!
Hi, I have the same issue - accidentally activated my license with the wrong account where I don't have access to my email account.Can you help? Thank you!
Why is it SO difficult to actually SPEAK to a human here? We had a staff member retire and need to upgrade a license. How do I transfer that license to me? Frustrated since I've opened tickets with Parallels AND Cleverbridge. Thanks, Jay
