The old activation key has not been accepted by the license server

Discussion in 'Licensing and Activation' started by 体育灵活, Nov 7, 2023.

  1. 体育灵活

    体育灵活 Bit poster

    Messages:
    2
    I installed version 17, and when I upgraded 18 and was ready to activate, I was prompted to enter the upgrade key and asked to enter the key of the previous version. I entered the version 17 key indicating that my old activation key had not been accepted by the license server
    upload_2023-11-8_15-22-30.png upload_2023-11-8_15-26-26.png
     
    体育灵活, Nov 7, 2023
    #1
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    704
    Hello,

    Thank you for your feedback

    We have verified the 2 keys.

    You should now be able to activate your Parallels Desktop 18 with the Parallels Desktop 17 license key.

    Let us know if it resolves the issue.

    Thanks
     
    Avinash Bundhoo, Nov 9, 2023
    #2
  3. 体育灵活

    体育灵活 Bit poster

    Messages:
    2
    谢谢，问题已解决，我现在已经成功激活了 18
     
    体育灵活, Nov 9, 2023
    #3
    Avinash Bundhoo likes this.

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