Suddenly Mouse stopped working in Coherence mode

Discussion in 'Windows Virtual Machine' started by GilB, Dec 14, 2017.

  1. GilB

    GilB Bit poster

    Messages:
    2
    Hi,
    Just noticed that my mouse is not working in Coherence (works in all other modes). I'm on PD13 (13.2.0) and running Windows 10.
    I re-installed Parallel tools, rebooted, same results. Not sure if its a latest Win10 update the causes that or something else.
    I also noticed this evening that my Parallels toolbox got updated, it is now 2.0.3. Not sure if it is related or not.

    Please help..?
     
  2. GilB

    GilB Bit poster

    Messages:
    2
    Please disregard.
    I've played with the "View" option and selected "Scaled" instead of Retna resolution and now the mouse is responding. I assume it was a synchronization problem between the mac and windows mouse once it's in Coherence mode...
     
  3. Meenakshi@Parallels

    Meenakshi@Parallels Pro

    Messages:
    417
    Hello GilB, Glad to know that you were able to sort out the issue. Please get back to us for any further queries. Thanks!
     
  4. J_Digital

    J_Digital Bit poster

    Messages:
    2
    I realize this is an old post, but I'm having the same issue and tried the different scaling options above. I've also tried cycling between the mouse optimization settings. My cursor works fine in the window and full-screen modes but isn't detected at all in coherence. The keyboard works in coherence, I can search and open apps and use hotkeys. I'm running PD16Pro 16.1.1, MacOS 11.0.1 (this issue was present in previous versions as well), and Windows10 Home
     
  5. Ajith1

    Ajith1 Parallels Support

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    2,534
    We suggest you exit coherence and reinstall Parallels Tools then check.
     
  6. GiuseppeR3

    GiuseppeR3 Bit poster

    Messages:
    1
    I did this. Unfortunately the mouse still doesn't work in coherence.
     

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