subscription

Discussion in 'Licensing and Activation' started by YutoK, Dec 11, 2024.

  1. YutoK

    YutoK Bit poster

    Messages:
    2
    Hello.
    I would like to stop the automatic renewal of my subscription.
    However, my previous email address is currently unavailable and I am unable to log in. I remember the e-mail address and password I registered with, but I cannot log in because the e-mail address is invalid and not received when granting access.
    Thank you in advance.
    The registered email address is
    [email protected].
     
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    704
    Hello,

    Thank you for reaching out.

    Please note that we have disable auto-renewal for your subscription with license key ****-Q683XA

    Thanks
     
  3. YutoK

    YutoK Bit poster

    Messages:
    2
    Thank you for your cooperation.
     
  4. Paulk41

    Paulk41 Bit poster

    Messages:
    5
    I have a similar problem -but in the opposite direction I would like to continue my subscription by transferring my licence to a new email? From all I have read only customer support can do this, BUT how does one reach customer support through means other than Twitter and Facebook, or by any means for that matter hm...?
     
  5. BethzaidaR

    BethzaidaR

    Messages:
    1
    I don't used, I don't needed. Please. I would like to stop the automatic renewal of my subscription. Refund me today's charges please
     

Share This Page