SplashID 4.0

Discussion in 'Windows Virtual Machine' started by kevinw, May 3, 2008.

  1. kevinw

    kevinw Hunter

    Messages:
    183
    Is anyone having problems with this 3rd party app. I have been using their products for quite some time and the version before 4.0 worked fine on VM but this new version hangs when I try to sync it's db using BB Desktop software for Windows with my BB. The version before (3.94) sync'd just fine.

    When I asked the developer of course he bailed on "we don't support the Windows version running on a MAC using VM software". When I told him all the previous versions worked he said there still maybe something about the being on a VM they didn't program for. Seems like a crock to me but I don't know here to go except backwards to the older version.

    Any ideas, suggestions or experiences welcome.
     
  2. ldzpmh

    ldzpmh Bit poster

    Messages:
    4
    I know it's some months since you posted, but I'm also having problems with SplashID 4.0 using Vista Ultimate thru Parallels. I used SplashID for years with no problem when I had a Dell PC, but now it constantly fails. I can set it up ok, and get the PDA and the desktop to sync, but the next time I try to run SplashID Desktop I get the message 'No User Found'. If I reinstall, it all works fine again while the PDA is connected, but after disconnecting and then re-launching the programme, we're back to 'No User Found'.

    Anybody got any suggestions?
     
  3. kevinw

    kevinw Hunter

    Messages:
    183
    Nope no answers, Splash ID told me they didn't support VM installations and couldn't help trouble shoot it. They suggested I return to the prior version if it worked. And that's where I am.
     

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