what is the best way to do this? when i drag-dropped Parallels on the mac-mini to the trash, did i create a problem? are there some configuration files that i should have kept? can i start from scratch?
reviewing my poor transition 1) the original version on the x86 was Win 10 2) the parallels that I downloaded to my macpro was Win 11 Pro how can I re-download a Win 10 to my macpro, and then upgrade?
currently MS won't let me activate the Win 11 Pro, because they only see a Win 10 license in their system
I wish this were a reply. Frankly, I'm new to parallels forum, please; can you advise me how to pose my own question. It doesn't seem easy! Thanks Richard
to update the product key MS requires: xxxxx-xxxxx-xxxxx-xxxxx-xxxxx (5x5) however, the macmini key is: xxxxx-xxxxx-xxxxx-xxxxx (5x4) > so I am unable to create an upgraded MS profile to match the upgraded Parallels profile (I'm a few months away from renewing the parallels license, so I can do whatever is required to get it working) original macmini OS info (formats only) Device name DESKTOP-ABCDEFG Processor Intel(R) Core(TM) i3-8100B CPU @ 3.60GHz Installed RAM 8.00 GB (7.85 GB usable) Device ID ...-...-...-...-... Product ID 12345-67890-12345-abcde System type 64-bit operating system, x64-based processor
after reviewing online help info - https://forum.parallels.com/threads/moved-from-mac_x86-to-macpro_arm-cant-get-ms-to-validate.363232/ I've uploaded varied screenshots to a support ticket, because there is a microsoft incompatibility. I consider that I'm close enough to renewal that I'll probably buy a new license and let last year's expire.
Basically - they don't spell out all that needs to be done. You can't take your basecamp license over to a macpro, and expect a free upgrade.
