Running package scripts, Install time remaining: About 28 minutes ...for 24 hours now

Discussion in 'Installation and Configuration of Parallels Desktop' started by AllenRockwell, Sep 14, 2009.

  1. AllenRockwell

    AllenRockwell Bit poster

    Messages:
    4
    After installing Snow Leopard I tried to upgrade to Parallels 4.0 ... no luck. Then I uninstalled Parallels 3.0 and tried a clean install of 4.0, still no luck.

    I get all the way to the "Running package scripts" point of the installation and it just hangs there forever.

    Any clues?

    I'm running a MacPro with OSX 10.6 ... Parallels 3.0 worked great in OSX 10.5x

    [​IMG]
     
    AllenRockwell, Sep 14, 2009
    #1
  2. nouno99

    nouno99 Bit poster

    Messages:
    2
    Did you get this resolved?
     
    nouno99, Sep 28, 2009
    #2
  3. Anupama A

    Anupama A Pro

    Messages:
    286
    Hello,

    Please follow the steps given below in regards to the issue:

    1. Download the Cleanup Kernel Extensions utility.

    http://download.parallels.com/desktop/v4/en_us/parallels/update2/Cleanup-Kernel-Extensions.app.zip

    2. Run it. The utility will welcome you and inform that administrator password will be required.
    3. Supply the password.
    4. The utility will inform you that obsolete kernel components are removed and suggest a reboot.
    5. Reboot your Mac.
    6. Launch Parallels Desktop once again.
     
    Anupama A, Oct 1, 2009
    #3

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