[resolved] Parallels connects to account.parallels.cn. is it safe?

Hello,
Parallel desktop attempts to connect to Chinese domain account.parallels.cn. is it genuine parallel domain or my system has been compromised?


thank you

 

I had the same question. Particularly when Parallels software was developed in Moscow and Novosibirsk, Russia.

 

Hello!
I completely understand your concerns, and I want to clarify what's happening. The request to account.parallels.cn that you see is a legitimate request made by our product. Its sole purpose is to determine if a user is located in China so we can optimize the experience accordingly.
To be clear: account.parallels.cn is not a third-party domain -- it belongs to our company. We are extremely careful with user data and privacy, and this request does not transmit personal data to any 3rd-party websites or anywhere else. It's simply a check to ensure that we provide the best service for all users worldwide.
Your feedback is important to us, and we appreciate your patience.

If you have any further concerns, please don't hesitate to reach out.