Hello, I am writing to request a prorated refund for my subscription (Order #531736291). I am no longer able to use the software due to a change in employment. I have already disabled auto-renewal. Could a member of the support team please assist me? Thank you, Sean
Hello @SeanC25 Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link: https://kb.parallels.com/6571 Once submitted, a support representative will be happy to assist you further with the refund process. If you have any difficulties in creating a support ticket, please let us know. Thank you.
