Request for Refund: Duplicate Parallels Desktop Subscription (Youngjae KIM)

Discussion in 'Licensing and Activation' started by MichaelK127, Nov 26, 2024.

  1. MichaelK127

    MichaelK127 Bit poster

    Messages:
    1
    Dear Parallels support team,

    I am writing to request a refund for an accidental duplication purchase of Parallels Desktop for Mac Standard (1 Year) subscription made on Nov 26, 2024.

    The details are the following:
    1. Reference #486261683: Your Parallels Desktop for Mac Standard (1 Year) subscription
    2. Reference #486261798: Your Parallels Desktop for Mac Standard(1 Year) subscription

    I kindly request the cancellation and refund of the first subscription (Reference #486261683), as it was an unintended duplicate purchase.
    Thank you for your attention to this matter. I appreciate your prompt assistance in resolving this matter.

    Best Regards,
    Youngjae KIM
    E-mail: [email protected]
     
    MichaelK127, Nov 26, 2024
    #1
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    704
    Hello,
    Thank you for reaching out.
    As per your request, the refund for the Parallels Desktop has been initiated for order № 486261683. Funds will be credited back within 5-7 business days.
    The license key will be deactivated shortly.
    To purchase a full license, please go to the link https://www.parallels.com/products/desktop/buy/?full and select the Edition you need.
    Thank you
     
    Avinash Bundhoo, Nov 26, 2024
    #2

Share This Page