refund request not responded

Discussion in 'Licensing and Activation' started by IkhsanR, Dec 8, 2025 at 10:59 PM.

  1. IkhsanR

    IkhsanR Bit poster

    Messages:
    1
    on the website it says 24/7 but there has been no response from support for several days

    PLEASE ASAP TIKET ID

    5545278
    5545181
     
    IkhsanR, Dec 8, 2025 at 10:59 PM
    #1
  2. ImraanN

    ImraanN Staff Member

    Messages:
    6
    Dear IkhsanR,

    We would like to inform you that we have followed up with you via email under ticket 5545181 (ticket 5545278 has been merged into 5545181). Kindly check your inbox for our latest update.

    If you require any further assistance, please feel free to reach out, we will be happy to assist.
     
    ImraanN, Dec 9, 2025 at 12:40 AM
    #2
  3. Galicia15

    Galicia15 Bit poster

    Messages:
    3
    Hi Parallels Support Team

    I would also like to request a refund. I've requested it a few days ago via the customer support inquiry but I did not receive my refund yet... My reference number is 523811760. I purchased the Parallels Desktop Mac Standard Edition on Dec 4, 2025. Thank you.
     
    Galicia15, Dec 10, 2025 at 8:57 PM
    #3

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