i was charged for a subscription that i did not purchase. i put in for a refund request several days ago (using the chatbot) and have not heard anything back about the refund. id like to know why i was charged when i havent had an active sub in some time. if i dont hear something back by monday i guess ill have to file a charge back with my cc company. here is my cleverbridge reference number: 520132869. whats really strange is this sub doesnt even show in the portal for my account. i have mfa turned on. thanks!
