Purchased an upgrade instead of a new license

Discussion in 'Licensing and Activation' started by AhmedM10, Dec 20, 2023.

  1. AhmedM10

    AhmedM10 Bit poster

    Messages:
    1
    Dear All,

    I just purchased an upgrade to the pro version thinking that it would substitute for purchasing a license (I have a trial license). Is there a way to fix that?

    Thank You
     
  2. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    622
    Hello,
    To start the refund process, simply reach out Cleverbridge support, and they will assist you - https://support.cleverbridge.com/hc/en-us
    Then, you can use this link to purchase a new license of Parallels Desktop for Mac Pro Edition.
    Thank you.
     

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