ptiagent-arm64 must be run as root!

Discussion in 'Linux Virtual Machine' started by ParallelsU1555, Feb 6, 2026 at 1:05 PM.

  1. ParallelsU1555

    ParallelsU1555 Bit poster

    Messages:
    1
    MacBook Air M4
    macOS 26.2
    Parallels Desktop 26.2.2 (57373)

    Installed Debian 13 ARM version with KDE desktoop environment

    Installed Parallel Tools by copying the installer from the mounted CD to a folder in my home directory ~/Downloads/parallel_tools

    Ran the following command: sudo apt-get install -y dkms libelf-dev linux-headers-$(uname -r) build-essential

    Then did: sudo ./install

    The installer stated that it finished successfully.

    I rebooted and each time I log in, I get a dialog saying: /usr/lib/parallels-tools/installer/ptiagent-arm64 must be run as root!

    I changed my desktop session from Wayland to X11. Still get the dialog.

    Can NOT find any posts or articles by searching with DuckDuckGo or Google regarding this error.
     

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