Problems Again with Parallels 9 Updates

After having major problems with the last update to Parallels 9, I foolishly tried to install the update that was released today. As with the previous update, the process takes two and a half hours or more to complete. It didn't take anywhere close to that long to install the original program. Why does it take so long to update to a new version? I am running the software with Windows 7 on an early 2013 Macbook Pro Retina with a 256gb SSD and 8gb of ram, if it matters. After the update appeared to have completed, I started Parallels and immediately received a message that a new version was available (the same version that had just been installed). I was given the choice to update or use the existing version. I chose the existing version. Rather than starting Parallels, the update process began all over again. Now I have to wait another two and a half hours while the now current version is removed and reinstalled. Does anyone else have these problems? When will there be an update that installs quickly and with no problems?

DavePDX

 

Hi DavePDX

Please follow the steps below to install the latest build for Parallels Desktop 9 for Mac:

1. Reboot your Mac.
2. Launch Applications -> Utilities -> Disk Utility.
3. Select Macintosh HD on the left panel and click Repair Disk permissions.
4. Download the lastest update here: http://www.parallels.com/directdownload/pd9
5. Uninstall Parallels Desktop by following: http://kb.parallels.com/116992
6. Install Parallels Desktop using file downloaded on Step 4 http://kb.parallels.com/116989

Thanks,
Looran