Printing Issue: Can only print from Windows/Parallels

Discussion in 'General Questions' started by HeathM, Aug 17, 2016.

  1. HeathM

    HeathM Bit poster

    Messages:
    1
    I am having an issue where I can no longer print from the iOS side on my Macbook Pro; I am only able to print from the Windows/Parallels side. The print job sits in the queue with a message reading "Printing - GenericClass: waiting for device".

    When I first printed a document from the Windows/Parallels side, I recall a window popping up asking which operating system I wanted to print from, and so I had selected Windows. Did this somehow create an issue with printing from my iOS side? Thanks for the help.
     
  2. kat

    kat Product Expert

    Messages:
    823
    If your printer is a USB printer you most likely assigned it to you vm when you selected windows from the pop-up menu. With your vm on eject the printer from your USB devices. Then shut down your vm. Next with your vm selected but not on, go to Actions>configuration>hardware>printers (Make sure that share mac printer is checked).

    That should make your printer work for both mac and windows.
     

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