Please remove activation from old Mac

Discussion in 'Installation and Configuration of Parallels Desktop' started by MichaelS28, Dec 31, 2016.

  1. MichaelS28

    MichaelS28 Bit poster

    Messages:
    2
    I no longer have the Mac I activated Parallels in and I cannot activate one I just downloaded because it says it is already being used. Can you please deactivate the other Mac?

    Thanks
     
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    Hello MichaelS28 ,
    We have made changes to the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
     

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