Please HELP! Failed to install driverprl_mouf while installing the lastest parallels tools

Discussion in 'macOS Virtual Machine' started by YeL, Aug 3, 2016.

  1. YeL

    YeL Bit poster

    Messages:
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    My windows XP VM, under PD 11 in macOS v10.11.6, had been working perfectly well for a long time until I updated it to the last version 11.2.1(32626). here is the error I 've met, which makes my windows XP VM as a disaster:

    I 've always got an error while installing the latest parallels tools at 62%. I check the log files and see an INSTALLMESSAGE_ERROR: Failed to install driverprl_mouf . I don't know what happened, only this error makes the installation has to roll back and uninstall my PD drivers which makes VM very hard to use. please give me a hand or tell me how to roll back my PD 11 version to 11.2.0? Thanks

    I just uploaded the log file as attachment. Thanks again.
     

    Attached Files:

    Last edited: Aug 3, 2016

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