PD8 Crash prl_client_app

Discussion in 'Windows Virtual Machine' started by AndreasM_FFM, Mar 18, 2013.

  1. AndreasM_FFM

    AndreasM_FFM Bit poster

    Messages:
    7
    Hi,

    PD8 crashes (prl_client_app) when I am using outlook 2010 (actually when the replication starts)
    Afterwards the SystemUIserver on the Host OS stops working to, and only reboot will solve it.
    I am not aware of any changes on the Host OS or Guest OS.
    I am running OSX 10.8.1 PD 8.0.18354. Did almost all of the, regular maintenance (permissions etc..)

    Any ideas to resolve it?


    Here is the crash report:

    Process: prl_client_app [47645]
    Path: /Applications/Parallels Desktop.app/Contents/MacOS/prl_client_app
    Identifier: prl_client_app
    Version: 8.0 (18354.823166)
    Code Type: X86-64 (Native)
    Parent Process: launchd [176]
    User ID: 503

    Date/Time: 2013-03-18 09:56:28.877 +0100
    OS Version: Mac OS X 10.8.3 (12D78)
    Report Version: 10
    Sleep/Wake UUID: 548CD390-C721-435F-986F-52737DAB3950

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000030

    VM Regions Near 0x30:
    -->
    __TEXT 0000000100000000-0000000103115000 [ 49.1M] r-x/rwx SM=COW /Applications/Parallels Desktop.app/Contents/MacOS/prl_client_app

    Application Specific Information:
    LaunchServices: _LSDoInitializeProcessesServices() returned 268435459, err=-1 vers=0, we are 10600000. sessionID=0x186c4

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0 com.apple.CoreServices.CarbonCore 0x00007fff8ecf84d3 FolderMgrClientSideCache::FetchFolderServerCacheFromServer() + 49
    1 com.apple.CoreServices.CarbonCore 0x00007fff8ecf83c1 FolderMgrClientSideCache::LookUpFolderInCache(short, unsigned int, unsigned int, FSRef*) + 97
    2 com.apple.CoreServices.CarbonCore 0x00007fff8ecf7eda ExtractFromFolderServerCache + 166
    3 com.apple.CoreServices.CarbonCore 0x00007fff8ecf7c15 GetFromFolderCache + 136
    4 com.apple.CoreServices.CarbonCore 0x00007fff8ecf76a8 FindFolderGuts + 571
    5 com.apple.CoreServices.CarbonCore 0x00007fff8ecfdc7e FindFolder + 154
    6 com.apple.LaunchServices 0x00007fff9262c17f CheckFolder(short, int, short, unsigned int) + 38
    7 com.apple.LaunchServices 0x00007fff926292fa GetFolderType(FSRef const*, short, int, int, HFSUniStr255 const*, unsigned char, unsigned int, unsigned char*) + 1368
    8 com.apple.LaunchServices 0x00007fff9262848d ISBuildBaseImage(FSRef const*, HFSUniStr255 const*, unsigned int*, FSCatalogInfo*, CustomBadgeResource*, unsigned int, unsigned char*, OpaqueISImageRef**, long) + 1216
    9 com.apple.LaunchServices 0x00007fff92627e5d GetImageForFSItem + 825
    10 com.apple.LaunchServices 0x00007fff92627818 GetIconRefFromFileInfo + 871
    11 QtGuiPrl 0x0000000106527172 QCommonStyle::standardIconImplementation(QStyle::StandardPixmap, QStyleOption const*, QWidget const*) const + 18578
    12 QtGuiPrl 0x00000001065b4ae2 QWindowsStyle::standardIconImplementation(QStyle::StandardPixmap, QStyleOption const*, QWidget const*) const + 98


    Logical CPU: 2

    VM Region Summary:
    ReadOnly portion of Libraries: Total=328.4M resident=99.0M(30%) swapped_out_or_unallocated=229.4M(70%)
    Writable regions: Total=1.3G written=49.0M(4%) resident=112.0M(9%) swapped_out=49.2M(4%) unallocated=1.2G(91%)

    REGION TYPE VIRTUAL
    =========== =======
    CG backing stores 8800K
    CG image 280K
    CG shared images 1216K
    CoreImage 8K
    CoreServices 3232K
    JS JIT generated code 128.0M
    JS JIT generated code (reserved) 896.0M reserved VM address space (unallocated)
    JS VM register file 8256K
    JS garbage collector 1220K
    MALLOC 210.2M
    MALLOC guard page 48K
    Memory tag=240 4K
    Memory tag=242 12K
    Memory tag=243 8K
    OpenCL 32K
    STACK GUARD 56.1M
    Stack 26.8M
    VM_ALLOCATE 25.2M
    __DATA 21.8M
    __IMAGE 528K
    __LINKEDIT 60.5M
    __TEXT 267.9M
    __UNICODE 544K
    mapped file 44.7M
    shared memory 256.3M
    =========== =======
    TOTAL 2.0G
    TOTAL, minus reserved VM space 1.1G
     

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