PD 10 error "only install on intel based and 64 bit kernel"

Discussion in 'Installation and Configuration' started by EasternP, Jan 22, 2015.

  1. EasternP

    EasternP Bit poster

    Messages:
    1
    Hi ,

    I have Macbook pro 2.1 mid 2007 with following configurations:
    intel core 2 duo processor
    ram 4GB
    HDD 360 gb
    OS x Lion 10.7
    When I tried to install PD 10 it says it can only be installed on intel based system and 64 bit kernel. My system is intel based also support 64 bit kernel. (checked on apple website). What should I do ??
     
    EasternP, Jan 22, 2015
    #1
  2. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Messages:
    377
    Hi Eastern,
    Please click on Apple Icon -> About This Mac
    Click on More info.
    Select Software in the contents pane.
    Look for "64 bit Kernel and Extensions : Yes ( or No )" under the System Software Overview Heading and share us the results and we will check it for you.
     
    Maheesh@Parallels, Feb 3, 2015
    #2

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