Parallels won't connect to the internet??

Trying to get the trial for parallels to work but for some reason it won't connect and load even tho it says that it has been activated?? I've searched the web but found nothing has fixed it and I've seen that a few people have had this problem.

Has anyone managed to fix this??

Can someone please help because I'm a war frame addict lol and i need parallels to run it!!

Thankyou!

Ive attatched a pic of the problem I'm having.