Parallels Tools ISOs Missing?

Discussion in 'Installation and Configuration of Parallels Desktop' started by jmine83, Oct 2, 2012.

  1. jmine83

    jmine83 Bit poster

    Messages:
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    I just bought and installed the new Parallels 8, but for some reason the Parallels Tools ISOs for the different operating systems is missing. I tried looking in Library/Parallels/Tools, but no such directory as Tools exists.

    How do I install the Parallels Tools for each of the virtual machines I've created?

    NOTE: I only have one Windows 7 and one Ubuntu virtual machines.
     
  2. YanaYana

    YanaYana

    Messages:
    1,666
    Tools are not in Application bundle. But why do you need it? To install Parallels Tools you need to go to Virtual Machine menu --> Install Parallels Tools
     
  3. TefiSnow

    TefiSnow Bit poster

    Messages:
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    i can install the tools

    i opened the virtual machine but menu --> Install Parallels Tools it's not available, grey option

    i did send you an image

    how can install the tools? i tried to open install DVD but it was updated online to new version. Build 8.0.18101

    Thanks
    Juan
     

    Attached Files:

  4. TefiSnow

    TefiSnow Bit poster

    Messages:
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    Installed

    i Installed parallels tools, when the virtual machine was running the options appear.
    Juan
     
  5. YanaYana

    YanaYana

    Messages:
    1,666
    Great, sorry for delay. This is what i was going to tell you.
     
  6. demure

    demure Bit poster

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    3
    I seem to having a similar issue after upgrading. When I use the menu option in backtrack, I get an empty /media/Parallels\ Tools. And until I get these installed, I'm stuck without startx....

    Update:
    Well, after working on this for a few hours, I got it mounted manually... had to mount /dev/sr0 to /media/cdrom myself (on backtrack), and I found that the iso is kept in /Applications/Parallels Desktop.app/Contents/Resources/Tools/prl-tools-lin.iso instead of the old /Library/Parallels/Tools.
     
    Last edited: Oct 21, 2012
  7. YanaYana

    YanaYana

    Messages:
    1,666
    It has been changed since PD8. Do you have your issue resolved now?
     
  8. demure

    demure Bit poster

    Messages:
    3
    Yes, after manually mounting the iso, the install went fine.
     
  9. AvnerL

    AvnerL Bit poster

    Messages:
    1
    To Parallels -
    The KB says if they are missing - re-install Parallels Desktop
    Lucky me, I found this thread and the ISO in the new location ..

    Why don't you update the KB with the new location of Parallels Tools ISO..?
    Out-dated links:
    http://kb.parallels.com/en/111730

    Thanks
     
  10. NathanielE

    NathanielE Bit poster

    Messages:
    3
    Thank you!

    So damn frustrating. You have saved me hours of wasted time!
     
  11. Looran@Parallels

    Looran@Parallels Parallels Support

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