Hi, i tried to renew my pd for mac license by alipay, and alipay showed it successful, but pd website said it failed and my license have not been renewed, please checked it for me, my order no is 400654955, and my id is [email protected]
Hello Thank you for your feedback. Upon verification, your purchase was done through Alipay. Please note that payment via Alipay takes 2-5 working days to be processed. We have sent to you a private message. Please send us the receipt of your transaction via Alipay, Thanks
