Parallels Desktop does not start after install.

Discussion in 'macOS Virtual Machine' started by AndyK1, May 26, 2015.

  1. AndyK1

    AndyK1 Bit poster

    Messages:
    2
    Hello. I installed Parallels Desktop on a Mac Mini wito OSX Yosemite. It was funktionally for a few days but then it does no longer start.

    It loads, it appear on the multitasking selektion, it appears the menu bar, but no window appears.

    I tried to reinstall it many times, but allways the same.

    Can someone help me please.

    Thank you.
     
  2. Ram@Parallels

    Ram@Parallels Parallels Support

    Messages:
    760
    Hi AndyK1, Please exit Virtual Machine if it is in coherence mode, If the issue still persists, please follow the steps suggested below to resolve the issue.
    1. Uninstall Parallels Desktop 10 using PD uninstaller as suggested at http://kb.parallels.com/en/122653
    2. Download latest build from: www.parallels.com/directdownload/pd10 ( http://kb.parallels.com/en/111603 )
    3. Install it as suggested at http://kb.parallels.com/en/122647 (Note: un installing and re installing Parallels Desktop will not effect your Virtual Machine)
    4. Install Parallels Tools manually as suggested at http://kb.parallels.com/en/112609 and check if the issue still persisting.
     

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