Parallels crash on Windows Vista SP1 when starts VM

Discussion in 'Installation and Configuration in Windows and Linux' started by srizbi, Aug 4, 2008.

  1. srizbi

    srizbi Bit poster

    Messages:
    2
    Hello,

    after installed trial version of Parallels on my Windows Vista Service Pack 1 I created a VM. As soon as I start it, Windows crashes.

    CPU is Intel Core 2 Duo E6550. Crash is at pvs.sys:

    Code:
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    LAST_CONTROL_TRANSFER:  from 9bbc2e38 to 6482b930
    
    STACK_TEXT:  
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    9a032ba8 9bbc2e38 9a032bc8 00000000 00000000 0x6482b930
    9a032c2c 8210a053 87224f08 87168008 87168008 pvs+0xe38
    9a032c44 8229a5e5 85db3668 87168008 87168078 nt!IofCallDriver+0x63
    9a032c64 8229ad8a 87224f08 85db3668 00000000 nt!IopSynchronousServiceTail+0x1d9
    9a032d00 82284a61 87224f08 87168008 00000000 nt!IopXxxControlFile+0x6b7
    9a032d34 820a5a7a 000005a8 00000000 00000000 nt!NtDeviceIoControlFile+0x2a
    9a032d34 77bb9a94 000005a8 00000000 00000000 nt!KiFastCallEntry+0x12a
    001203ec 00000000 00000000 00000000 00000000 0x77bb9a94
    
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x8E
    PROCESS_NAME:  Parallels.exe
    SYMBOL_NAME:  pvs+e38
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: pvs
    IMAGE_NAME:  pvs.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  478df6f9
    FAILURE_BUCKET_ID:  0x8E_pvs+e38
    BUCKET_ID:  0x8E_pvs+e38
    
    What to do?

    Many thanks for the supports ;)
     
  2. srizbi

    srizbi Bit poster

    Messages:
    2
    No support at all?
     

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