parallels 5160 appears to freeze during install script

This thread was moved from "Parallels Workstation for Windows and Linux > Installation and Configuration in Windows and Linux".
Alicia

Parallels install script freezes during install of 5160 on Leopard (see log below). I previously had Parallels installed in boot camp and was trying to install upgrade. When the install stops responding I notice that I also loose my wifi connection and can't reconnect without Force Quit on Installer and re-boot Osx. I've tried to uninstall and clear out parallels folders as suggested. I've run Disk Utility to Repair Permissions, I've also ensured that Internet sharing is tuned off before I start, i've also tried the sudo ./preflight workaround suggested elsewhere - I'm no further forward - although the installer seems to freeze, Activity monitor says that it is still running. Any suggestions?




Nov 14 06:41:37 Apple Installer[276]: Parallels Desktop Installation Log
Nov 14 06:41:37 Apple Installer[276]: Opened from: /Volumes/Parallels Desktop/Install Parallels Desktop.pkg
Nov 14 06:41:40 Apple Installer[276]: fileURLForURL = x-disc://Parallels%20Desktop/Install%20Parallels%20Desktop.pkg
Nov 14 06:41:40 Apple Installer[276]: fileURLForURL = file://localhost/Volumes/Parallels%20Desktop/Install%20Parallels%20Desktop.pkg
Nov 14 06:41:40 Apple installdb[278]: started (uid 96)
Nov 14 06:41:40 Apple installdb[278]: Opened receipt database on '/' with schema 17.
Nov 14 06:41:42 Apple Installer[276]: Found receipt (full match) for (Install Parallels Desktop / com.parallels.package): (Install Parallels Desktop / com.parallels.package)
Nov 14 06:41:46 Apple installdb[278]: done. (0.008u + 0.008s)
Nov 14 06:42:11 Apple runner[279]: Administrator authorization granted.
Nov 14 06:42:11 Apple Installer[276]: ================================================================================
Nov 14 06:42:11 Apple Installer[276]: User picked Standard Install
Nov 14 06:42:11 Apple Installer[276]: Choices selected for installation:
Nov 14 06:42:11 Apple Installer[276]: Upgrade: "Parallels Desktop"
Nov 14 06:42:11 Apple Installer[276]: Install Parallels Desktop.pkg : com.parallels.package : 3.0.0.3.0
Nov 14 06:42:11 Apple Installer[276]: ================================================================================
Nov 14 06:42:11 Apple Installer[276]: It took 0.00 seconds to summarize the package selections.
Nov 14 06:42:11 Apple Installer[276]: -[IFPKGDerivedDocument sortedPackageLocations]: result = (\n file://localhost\n)
Nov 14 06:42:11 Apple Installer[276]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
Nov 14 06:42:11 Apple Installer[276]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Parallels%20Desktop/Install%20Parallels%20Desktop.pkg
Nov 14 06:42:11 Apple Installer[276]: _installNextPackage of 1
Nov 14 06:42:11 Apple installdb[283]: started (uid 96)
Nov 14 06:42:11 Apple installdb[283]: Opened receipt database on '/' with schema 17.
Nov 14 06:42:11 Apple Installer[276]: Found receipt (full match) for (Install Parallels Desktop / com.parallels.package): (Install Parallels Desktop / com.parallels.package)
Nov 14 06:42:11 Apple Installer[276]: Starting installation:
Nov 14 06:42:11 Apple Installer[276]: Preparing volume "Macintosh HD" for installation
Nov 14 06:42:11 Apple Installer[276]: Configuring volume "Macintosh HD"
Nov 14 06:42:12 Apple Installer[276]: Preparing disk for local booted install.
Nov 14 06:42:12 Apple Installer[276]: Free space on "Macintosh HD": 17.8 GB (19073073152 bytes).
Nov 14 06:42:12 Apple Installer[276]: Create temporary directory "/private/tmp/Install Parallels Desktop.pkg.2765bS57C"
Nov 14 06:42:12 Apple Installer[276]: run preflight script for Parallels Desktop
Nov 14 06:42:13 Apple runner[279]: preflight[284]: grep: /Applications/Parallels/Parallels.app/Contents/Info.plist: No such file or directory
Nov 14 06:42:13 Apple runner[279]: preflight[284]:
Nov 14 06:42:13 Apple runner[279]: preflight[284]: /Volumes/Parallels Desktop/Install Parallels Desktop.pkg/Contents/Resources/preflight: line 82: /Library/StartupItems/Parallels/Parallels: No such file or directory
Nov 14 06:42:13 Apple runner[279]: preflight[284]:
Nov 14 06:42:13 Apple runner[279]: preflight[284]: kextunload: /Library/StartupItems/Parallels/Pvsvnic.kext: no such bundle file exists
Nov 14 06:42:13 Apple runner[279]: preflight[284]: can't add kext (file access/permissions).
Nov 14 06:42:13 Apple runner[279]: preflight[284]:

 

Hello,

could you please run the solution using Terminal again? To make sure.
You have to run commands right after the installer freezes.
Here are they:
cd Volumes/Parallels\ Desktop/Install\ Parallels\ Desktop.pkg/Contents/Resources/
and then
sudo ./preflight

If it still doesn't help, please, send me an output of these commands from the Terminal.

Best regards,
Alicia.