Parallels 4: Parallels Tools Installer Problem

Guest OS: Suse Linux 10.2
Worked with Parallels 3, including Parallels Tools

I try to install Parallels Tools 4.0:
After start of the install script and acknowledge of the first two (?) screens, it shows a message:

Please wait while upgrading is in progress

Here the installer stopps - no further progress. I can't leave the screen, not with ctrl-c or otherwise.
Any hint where to look for log files?

Thanks and bye

 

can you post screenshot?

 

of course
(this line you can ignore safely because it only exists to fulfill the 10 characters minimum requirement for a post

 

sorry, a bit small?? I try again...

 

Do you have Novell Armor configured?

 

yes I have

 

Can you check messages what is prevented to be installed by Novell Armor

 

I could not find any related messages - but I will check it in detail tomorrow (I am not experienced with amor)
Meanwhile I can show you the processes started by the install - at least these I can identify
(I have to go home now - next responses will take a bit longer bye

 

Could you please perform installation with "-i" or "--install" key and after that attach "/var/log/parallels-tools-install.log" file.

 

Sorry, I had no time for further analyzing the problem. Yesterday I came back to proceed work with my vm's and I updated first to the latest Parallels Update. And - what a surprise - now it works great! Without any further installations or corrections on the guest system.