Parallels 18 Monterey VM Upgared to Ventura VM Crashes with Infinite Crash Loop

Discussion in 'macOS Virtual Machine' started by KevinB7, Feb 27, 2023.

  1. KevinB7

    KevinB7 Member

    Messages:
    47
    Running Monterey 12.6 on an INTEL i9 iMAC with 64Gb RAM and 2Tb SSD. Updated monterey VM to ventura. Seemed to go OK, but the VM now crashes either before the login screen appears or just after the login screen appear (I do not have time to signin).
    It then shows this message:
    upload_2023-2-28_14-49-6.png
    And attempts to restart. This happens in an infinite loop until Parallels craps itself and I get the system crash logs message that the system is now totally unresponsive. The only way out is to force quit Parallels.
    Restarting parallels breaks macOS (it freezes). I need to force quit Parallels to get the iMac to function. I will try rebooting, but I am not hopeful.
     
    KevinB7, Feb 27, 2023
    #1
  2. Asish

    Asish Staff Member

    Messages:
    177
    Hello @KevinB7,
    We would recommend you collect an additional technical report 'https://kb.parallels.com/9058 ' (click Parallels icon || > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply to this thread, so that we can investigate the issue.
     
    Asish, Mar 13, 2023
    #2

Share This Page