Parallels 11 windows 10. Update mess up display and settings

Discussion in 'Windows Virtual Machine' started by ShimonyA, Dec 21, 2015.

  1. ShimonyA

    ShimonyA Junior Member

    Messages:
    12
    Hi

    I am having parallels 11 with windows 10 on macbook pro retina 2015.
    This morning automatic update has been updated my windows 10. After the long! update (KB3119147) and (KB116908), my mac shares are not available, my display is not supporting retina resolution. My audio is also disabled.

    Any idea?

    Thanks,

    Ady
     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi, we also recommend reinstalling Parallels Tools when you are troubleshooting host-guest integration issues, such as Coherence, shared applications, shared folders, copy-and-pasting between your Mac and your virtual machine and mouse and keyboard issues.
    1.Start your virtual machine
    2.In the Mac menu click on Actions (Virtual Machine in older versions) > Install Parallels Tools (or Reinstall / Update Parallels Tools, if applicable) and check how it works. Thanks!
     
    ShimonyA likes this.
  3. ShimonyA

    ShimonyA Junior Member

    Messages:
    12
    Thank you.
    Reinstalling again parallels tools did the change.
     
    Last edited: Dec 21, 2015
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Great! Feel free to reach out anytime. We are here to help. Thanks!
     

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