Paid for phone support and no phone #

I need the phone # for paid phone support but can not find it. I paid for phone support but it does not tell you where to call!

I use my parallels instance for work and its crashed and need help thats why I plunked down the $29 bucks but no phone # - whats that about?

I call the # in washingtown state and got voicemail for EVERYTHING even accounting!

Is there anyone actually there?

PLEASE PLEASE PLEASE SOME ONE TELL ME WHERE TO CALL!

 

Sorry I can't help. That does suck. I post only to say that it's very sunny in Seattle today, so the guys over in Renton may have taken the afternoon off.

 

Not sure I would have extected any thing different, You must be a new user

 

I assume you tried the two numbers under the contact us tab.
+1 (425) 282-6400
+1 (425) 282-6444

I'd contact Digital River to start a refund process. Something should have included a phone number for you to call.

 

What version of Parallels are you using?

 

While we're at it, what's your actual problem? Although we can't give you $$ back, some of the people in here are fairly smart and helpful.

 

tallbear,

Please check your forum PM box, I've sent you the order info.