Old Registration Email in Toolbox

Discussion in 'Parallels Toolbox for Mac' started by BradT4, Jan 21, 2026.

  1. BradT4

    BradT4 Bit poster

    Messages:
    3
    Hi,
    My Toolbox has an old email and expired subscription. I am unable to logout in Toolbox preferences so that I can enter the updated, active license.

    Thanks for helping Parallels team.
     
  2. BradT4

    BradT4 Bit poster

    Messages:
    3
    Is anybody from Support monitoring this forum?
     
  3. BradT4

    BradT4 Bit poster

    Messages:
    3
    As an afterthought, I tried plugging in a mouse to right click (and left click) on the email address under Account and Licenses.... nothing let me remove the old email address from Parallel Tools. Please help!
     

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