No cursor, no keyboard control, help!!

Discussion in 'Parallels Desktop for Mac' started by susansem, Mar 30, 2007.

  1. susansem

    susansem Bit poster

    Messages:
    2
    I have a macbook pro. UPgraded parallels to build 3188. It worked a few times, then an automatic AVG (whatever that is) window popped up saying that it was downloading updates. After that, coherence didn't work. Now, when I get the VM window, if I click anywhere inside the OS window, the cursor disappears. I can hit control alt to get it back, but it again disappears when I click on anything. I can't install tools because the cursor disappears when I click on it. The tab or other keyboard prompts do not work either. The control alt does bring it back, only to disappear again.

    Any ideas? BTW, I have uninstalled and reinstalled parallels with the same problem occuring upon reinstall.
     
  2. Eru Ithildur

    Eru Ithildur Forum Maven

    Messages:
    1,954
    Try attaching an external keyboard and mouse, then go into Menus: Devices -> USB -> and select both your keyboard and mouse...

    You should be able to un-install and install parallels tools now.
     

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