No Activation Key? Stop Payment!

Discussion in 'Parallels Desktop for Mac' started by John Howard, Jun 12, 2007.

  1. John Howard

    John Howard Hunter

    Messages:
    126
    That's the simplest solution.

    I bought mine on June 2 and have a receipt but still no key.

    Support forum has been notified - again.
     
    Last edited: Jun 12, 2007
  2. Ankou

    Ankou Guest

    To get activation key you should contact to order-support group by email
     
  3. John Howard

    John Howard Hunter

    Messages:
    126

    Thank you. I emailed support and they replied with the following instructions (which I complied with):

    Thank you for contacting Parallels Support!
    Unfortunately we provide email support for the issues submitted to us through the request form on our website only.
    Please re-submit your request using the following link

    http://www.parallels.com/support/request/

    In case you have already submitted the request and you want to provide any additional info regarding your issue, please find the original message and re-send the reply to it without changing the subject line of the email.

    Sincerely,
    The Parallels Support Team
     
  4. Sonderpa

    Sonderpa Member

    Messages:
    95
  5. John Howard

    John Howard Hunter

    Messages:
    126
  6. kuebler

    kuebler Member

    Messages:
    62
    I have done the same. I ordered and paid the 3.0 upgrade on June 1st, and I received nothing yet :(
     

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