Newly updated 16 lost connection to Mac file system

Discussion in 'Installation and Configuration of Parallels Desktop' started by XinghuaL, Oct 28, 2020.

  1. XinghuaL

    XinghuaL Bit poster

    Messages:
    1
    I upgraded to 16 yesterday, but the link from Ubuntu VM to Mac file system through the "Parallels Shared Folders" is lost. How to restore the connection? Furthermore, i found the interface is not as smooth as last version, where can I find the old version and restore. Thanks in advance.
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Hello, did you reinstall Parallels Tools and check the issue?
     
  3. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Hi, we've received your reply:
    It did reinstall Parallels Tools when update, but appeared unsuccessful. I had to remove previous Ubuntu installation, reinstall again, which went through installation of Tools, and things are working now
    Do you have any additional questions?
     

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